Wednesday, May 28, 2008

A Letter of Appreciation

The trip we are on and the trip to Canada next year have been a long time dream of mine. The first step in fulfilling the dream was to get the right boat.

We think we have accomplished that portion of the dream. It was done with great support and help from the people at Wahoo Marine Sales and the Gibson Boat people.

Scott Bachman and Tom Stiefvater of Wahoo were wonderful to work with. They took the time to answer any and all question. When we wanted something a little different they and the factory worked hard to please us.

With three diesel engines, two complete electrical system (12 volt and 110) and a complete cabin with full galley and two marine heads, it is understandable that there has been a few minor issues, however everyone involved has worked very hard to make sure they were corrected as quickly as possible.

Through the entire process we have always felt the most important thing to everyone involved was that we were satisfied and happy.

In this day and age when customer service is just two meaningless words, the customer service from both Gibson and Wahoo has been outstanding.

Both Diana and I consider the people we have worked with to be new friends and would recommend to anyone that is looking for a boat of the floating home type that they should look at Gibson Boats and talk to Wahoo about either a new or used Gibson.

Again thank you to everyone.

George Hill

1 comment:

Keith and MaryJane said...

Mary jane and I could not have said it any better. We purchased our 2008 Gibson 50'Classic last summer and could not be happier with the boat, the people Scott, Tom and Terry and all of the folks at the factory.Boat #3 from the factory

Keith and MayJane Jeffries
Cotton Jenny III
50'2008 Gibson Classic